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FAQs and the Answers. Hooray!


WHY ARE WATER-BASED INKS SO GREAT? Most textile screen printers use plastisol ink, which is primarily PVC resin combined with a plasticizer. Alternatively, water-based inks are 100% solvent free and environmentally friendly, making this ink better for you and the environment. This type of ink absorbs into the fibers of the t-shirt for a soft touch that becomes even softer after the first wash cycle. Water-based inks are often more challenging to work with than standard inks, but the environmental benefits are worth the extra effort. Learn more here.

WHERE ARE THE TEXTILES PRINTED? Just north of the Golden Gate Bridge in sunny northern California.

WHAT SIZE SHOULD I ORDER? Check out the size guide on each product page to find your best fit.

HOW DO I WASH MY T-SHIRT? Turn the t-shirt inside out and machine wash in cold water then hang to dry. Use mild detergent and no bleach.

WILL MY ITEM LOOK EXACTLY LIKE THE ONE SHOWN ON THE WEBSITE? Human hands screen print all Hop Skip Jump products. Although a high level of consistency is achieved in each print run, there may be slight variations that make each item truly one-of-a-kind. On screen colors approximate actual ink colors.

CAN I PLACE A CUSTOM ORDER? Maybe so. Send an email or give a ring to discuss your request.

CAN I ORDER A GIFT CARD? Yep, and aren't you a thoughtful gift giver!  Gift cards can be sent directly to you or the gift recipient. Reach out via email or the telephone machine for details.

DO YOU SELL WHOLESALE? Yes, for certain product lines. Custom products can be designed specifically for your shop. Email or call.

DO YOU HAVE A NEWSLETTER? You betcha. You can sign up at the bottom of the website. Your contact information will never be shared or sold.

IS THE CONTENT ON THIS WEBSITE COVERED BY COPYRIGHT? Yes sir. All images and content on this website are the property of Hop Skip Jump and are subject to copyright laws.

CAN I SHARE YOUR CONTENT ON MY SITE? Please email printshop@hopskipjump.com with your specific request to obtain written permission.  Win-win situations that make everyone happy are the easiest to approve.

I HAVE ANOTHER QUESTION. Please email printshop@hopskipjump.com with any questions, comments, or suggestions. We want you to be super happy with your entire Hop Skip Jump experience, so let us know how we can make that happen!